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CANCELATION AND REFUND POLICY
Canceling and Rescheduling.
Customers may cancel or reschedule without penalty by notifying us at minimum 14 days before their scheduled appointment or reservation time.
To Cancel or reschedule, please contact us at Phone: (570) 350-7929 or (732) 309-3154
Late Cancellations.
If a Customer misses their scheduled appointment or reservation without cancelling or rescheduling, they will be charged the full price (100%) of their scheduled service.
Booking Fees.
Booking fees will be refunded only if the Customer provides notice of cancellation within the timeframe described above. The travel story arouses people’s desire for exploration.
Provider Initiated Cancellation.
If, for any reason, Smash and Dash Pocono must cancel a customer’s scheduled appointment or reservation, we will notify you as soon as possible and work with you to reschedule or you will receive a full refund.
Refunds.
Any refunds will be processed in the same method as the original payment.
Fee Waiver.
Smash and Dash Pocono reserves the right, at our discretion, to waive any fee or penalty assessed hereunder for any reason we deem sufficient and reasonable.